It’s been over a month sinceRed Dead Redemption 2launched on the Xbox One and PS4 to robust critical and commercial success, and today the online mode enters its beta phase for those who invested in the Ultimate Edition. Unfortunately, some players are having problems accessing theRed Dead Redemption 2online beta, spurring a response from Rockstar as well as supposed workarounds from the community.

AsRed Dead Redemption 2fans eagerly launched the game this morning in anticipation of its online mode, some players on Xbox One were instead greeted by the familiar “Coming Soon” screen when they tried to access the beta. No issues were reported by PS4 users, and yet even hours after the beta apparently launched, people continue to report that the Xbox One version of the online mode is unavailable to them.

Rockstar released a statement on Twitter acknowledging the issue and imploring affected users to be patient while they work on a resolution. The tweet fails to mention a reason Xbox One players are locked out of the online mode beta, nor does it provide a time frame as to when they’ll gain access. A follow-up tweet reaffirms that they are “working on a fix” and includes a link to Rockstar’s support page.

As of this reporting, it’s still unknown as to when the issue withRed Dead Redemption 2 Onlineand Xbox One will be resolved. In the meantime however, some users are sharing workarounds that helps them gain access to the beta. Twitter user @KalamaEpstein suggests first launching Story Mode and then accessing the online mode via the in-game menu.

Hopefully Rockstar will come out with a more official solution shortly, however until then, players can prepare themselves by becoming familiar with thevarious online game mods available. Including among the offerings is a mode called ‘Make it Count’ that offers players a bare-bones arsenal and a shrinking arena, and tasks them with being the last person alive.

Red Dead Redemption 2is available now for Xbox One and PS4.